Information for Local Residents: Feedback & Complaints

If you want to contact us for any reason, including a concern or complaint about our operations, please contact us:

  • by Email at: complaints@camgliding.uk
  • by telephone at: 01767 677077
  • by post at Cambridge Gliding Centre, Gransden Lodge Airfield, Longstowe Road, Little Gransden, Bedfordshire  SG19 3EB

Note that our office is not permanently manned, and you may need to leave a message. All messages are listened to, recorded and acted upon on the next office day the office is open.

All feedback and complaints are investigated.

Please include the following when telephoning, leaving a message, EMailing or writing to us:-

  • Your name
  • Your address and postcode
  • Your contact telephone number
  • Your Email address
  • How would you prefer that we contact you: telephone or EMail?
  • Date and time of any incident
  • Why you are contacting us
    • The more detail you can supply, the more certain we can be that any investigation can be concluded quickly
  • Where were you at the time of the incident? Address, or latitude / longitude
  • Aircraft type / markings / colour / direction of travel

Alternatively, download and complete the form below:-

and EMail it to complaints@camgliding.uk

or post it to Cambridge Gliding Centre, Gransden Lodge Airfield, Longstowe Road, Little Gransden, Bedfordshire  SG19 3EB

Please note that all personal details associated with such feedback or complaints will be deleted from club files no later than one calendar year of the complaint being made.